Hotels are multi-fascited businesses looking to maximize revenues across Bed nights, room occupancy, food, beverage and any ancilliary services. Coming in a multitude of shapes and sizes with vastly different offerings Hotels can offer delegate days, wedding days or simply places to stay with a good internal restaurant. Having a range of different cost centre’s and compartmentalising staff and offerings can lead to inefficiency as sales staff become responsible for their area.
Hotels can be guilty of focusing on maximising room occupancy at a cost to the other departments and it is well-known that most hotels struggle to differentiate their food and hotel offerings. Most hotel websites consist of the hard sell for rooms with live booking engines and the rest of the site is information of venues littered with downloadable pdf brochures, many of which are not compressed and take an age to download....what about mobile views?
EasyPreOrders has a customer facing preorder system branded as your own, that makes viewing and booking packages of any type whether for Weddings or conferences simple. Customers can view these pacakges, and applicable menus, and if you allow, are able to book these online, invite their friends and get all their respective choices together.
Put simply this avoids rekeying data numerous times for Front of House, the Kitchen and then for Head Office to understand order volumes and correlations.
Our clever technology allows your business to sell its goods and services directly to 3rd parties through our secure payments system, with money paid to your nominated account through a merchant bank account. We have no monthly fees or nasty hidden charges.
Many hotel based restaurants struggle to make decent revenue and are propped up by the need to serve food to hotel guests at breakfast, whilst guests go out to find a restaurant for lunch or dinner. Why not allow hotel guests to pre-order and pre-pay for a meal in your restaurant when they have made a room reservation, it’s simple! All you need to do is put a link into your reservation emails. Many hotels already do this and with many takers particularly in a hurry who need to be at the theatre or meeting colleagues. They could pre-order and pre-pay for their meal and you can have everything ready for them so they can get to where they need to be.
Selling packages at hotels is a lengthy and arduous task with every inquiry coming over the phone having looked at your brochures and interested in a delegate conference of 50. You send them a brochure, room layouts, meal options and delegate packages along with a spreadsheet and pdf for the Organiser to fill out for you. The organiser then has to manually get everyone’s order, choose packages and get everything across to you in a timely fashion with you chasing them to avoid unhappy kitchen staff and FoH team. Your workload will dramatically reduce your reporting, chasing and collating of pre-orders will become virtually zero whilst reducing waste in the kitchen.
With an EPO system you can have full operational oversight from any internet connected device from anywhere in the world. This means that from your beach bar in Hawaii, if you need to know what your top selling product was in your worst performing branch during the 3rd busiest week of the year, EPO can deliver you a result in seconds, and so much more.
By choosing to work with EPO you will receive the very highest standards of service to ensure your business needs are met across all of your venues and digital operation. We supply a world class product to your business and your customers, driving you to greater success, by making your offering the envy of the competition.
Manage your estate the easy way with EPO today, call 0800 01 GO EPO to learn how it works elsewhere!